Welcome to Larson Hyundai Reviews. Larson Hyundai is located at 7601 South Tacoma Way, Tacoma, WA 98409. Our team of experts are here to get you in the car meets your needs and fits your budget. We provide our customers with everything they could possibly need, everything from only high-quality vehicles and financing to service, parts, and more. Allow us to prove to you why we are one of the best and friendliest dealerships in the Puget Sound! Don’t just take our word for it! Look at the reviews below and see why our customers keep coming back! These are real reviews from real people that wanted to share their experiences with Larson Hyundai in Tacoma. Please let us know how we’re doing by submitting a review below.
Welcome to Larson Hyundai Reviewsadmin2012-05-03 23:47:01Welcome to Larson Hyundai Reviews. Larson Hyundai is located at 7601 South Tacoma Way, Tacoma, WA 98409. Our team of experts are here to get you in …
Cant say enough about Tara, she really is a keeper.
Myron was great! He was very pleasant and made sure I understood everything that was going on.
Merlin was great!!! Give that man a raise!!! As a female I’ve had to deal with service in the past and I never have received such great service. He was very polite, called when he said he would and explained everything to me so I knew exactly what was going on and what the cost would be.
I appreciated that they were willing to store my bag in an office as I went to a restaurant. I was very happy that the cargo area was also vacuumed. I enjoy talking with the employees there. The previous visit I had mentioned I was concerned about the transmission fluid because the car seemed to jerk changing gears, but they stated all was well. This visit the transmission fluid was changed and I haven’t noticed that jerking.
Highly recommend the Hyundai Service Department! Thorough and professional and considerate.
Tim Padelford was a fantastic Sales consultant to work with. Understood what I was looking for and worked hard to get me the best possible deal. A rare combination of good sales skills and a good person. The first can be learned but the second has to come from the person themselves. Would highly recommend to others and would do business with again myself. Thanks Tim !
Vehicle was ready ahead of promised time. Chris and Tara have been very helpful courteous. Pleasure to bring vehicles in for service.
it was a very good experience and handled efficiently and respectfully
Tara is the best service advisor I’ve encountered in any dealership environment. She was attentive to the details I provided and worked with my extended warranty company with grace and style. I appreciate her attention to my beloved vehicle. Please acknowledge her hard work and personality for Larson Hyundai is better because of her.
Tara was great!
The service counter person that helped me was very friendly and professional. She is always a great help.
Jeff Timmons was so great! I would recommend him and your dealership to anyone.
Amazing staff. Great job to the car detailer Joseph who was over the top nice and to the Finance guru, Curt
My sales professional was Jeff Timmons. He was nothing short of awesome! This was without a doubt the best car buying experience I have ever had (35 years). My wife and I couldn’t be happier with our new 2013 Sonata SE.
Jeff and the entire Larson Hyundai group come highly recommended.
Tara is always helpful. On the day I had my car in, she was the only one working but was still prompt in giving me calls regarding the status of my car and when it would be ready.
We had the most amazing experience at Larson Hyundai in tacoma, Konan is awesome at what he does, we all chatted and he answered every question we asked, we would refer everyine who needs a card to go and see konan…thanks, Konan
Tara was awesome as always. She is the definition of excellent customer service. I won’t take my car anywhere else!!! 5 star service.
Jeff was the best sales person we could have had. We will recommend him to all our acquaintances who would like to buy Hyundai.
At this visit I experienced the quickest and most efficient vehicle drop off and pick up, which I really appreciate. As always, my service adviser Tara was very helpful and friendly.
Customer service rep. Treated me well and also educated about other suggestions that I was not familiar with. By far the best experience ever!
Great service. I will definitely come back for the next service and will let others know of the great work. Thanks!
When I was told it would be a couple of hours rather than the usual one hour, Tara, my service representative, immediately requested the Shuttle driver to take me to Wapato Park so I could do some walking. That was a very good walk!
I couldn’t be more happy with the service that I receive every time from your staff, they make my trip to your facility an absolute pleasure. Thanks!
I got the best service!!!! My break lights were out and I did not have an appointment. I was fit in and well taken care of!!! Also my car was cleaner then when I left it!!!
My experience at Larson Hyundai was nothing short of Marvelous. Last Friday, Feb 1st, I arrived about 1pm, with only the idea in mind that I really need a car, since my 2001 Sonata was never going to run again! Sales person Konan, grabbed my attention in the parking lot, and helped me find a place to park, then chat some, and get a chance to see some cars. This is the first time in 13 years I was shopping for a new, or newer car at a dealership. My 5 hours there was vastly rewarded as I found a LIKE NEW 2010 Elantra. It’s wonderful driving this car, and thankfully, Mr Konan and his wife even delivered the car to MY HOUSE in Auburn. That was so cool and nice! Wonderful experience with all at the dealership. thank you guys and gals. Melvin
Jay made our experience very enjoyable and we are extremely pleased with our 2013 Accent. He deserves recognition for a job well done. Whenever we are in the lot he always has that pleasant friendly smile.
I was so impressed with your services. I was treated very courteously, your waiting room was very comfortable and my car was done when promised. I appreciated your cleaning my car so nicely. Thank you so much!
The service gentlemen I worked with were very helpful and courteous and did all they could to satisfy my request.
This visit was an emergency on a holiday. Your staff, from service representatives to technician were fantastic. I must say however, that yesterday’s treatment was nothing unusual. I’ve always had the best of experiences with your service department.
Great service at this Tacoma location. My concerns are always addressed and the staff is Always Professional. Your Customers are watching and you continue to set the standard bravo!
Once again, Myron and Tara put the “service” in “Service Department”. Both are very professional and courteous, and have a genuine interest in meeting the needs of their customers. It is a pleasure to work with both of them.
I just want to say that TARA was very helpful and even walked me out to my car and waited until I left, She always has a smile on her face and knows how to treat customers.
The young lady (Tara) was very helpful and a pleasure to do business with. She rates 5 stars in my opinion.
Tara is wonderful! Definitely one of the reasons we continue to come back!
Get service. Thought I had a big problem that would take a long time but it was solved quickly and well.
This was the best service ever. Chris couldn’t have been more helpful or nice.
I live in the Portland area and was visiting my son in Gig Harbor, when my car started acting strangely. I got a quick apt that allowed me to have my car fix quickly and was able to return to Portland in a timely manner. Thank you!
David and Justin were great with answering questions and telling me everything I was signing.
Just wanted to let everyone know that Captain took the time to show value in what I was buying, it was through his questions, concerns and customer service and thoroughness that helped make my decision to buy the Hyundai. I also want to thank Leon for making the buying experience not such a drag. He worked with me and was still able to make me laugh and have fun with it. There is another thing I want to share. I had gone to the Honda dealer across the street a couple of times and was handed off to two different salesmen that seem to think so highly of their cars, they forgot to show me the value. I was given a price the first time and took a Civic out for a test drive by myself the second time I came in, but only after I asked. Both veteran salesmen, and both times no one asked me if I had questions and was offered little to no communication of understanding that I was struggling with buying a new car, verses keeping my old car. I was actually handed off and told the first salesmen couldn’t handle me. I had also gone to the Toyota dealer next door, and was completely ignored. In sharing all of this, I want to make sure you know that it was a breath of fresh air when I came to the Hyundai dealership and was given personalized customer service and shown comparisons and value of the Hyundai verses the other cars I was looking at. Because of that, it made the decision to buy verses keeping my old car, not even an issue, and the information I needed to make a good decision presented by Captain and Leon is why I bought my car through your dealership. My experience with your dealership is something I will highly recommend. Thank you for the experience.
Very good experience, I would recommend Larson to anyone!!!
This was the smoothest and most enjoyable car buying experience ever. I went into the dealership three days in a row as I was comparing other vehicle makes. There was not a person in the dealership that was not friendly and helpful; I really have never had anyone give me a tour of the service department or spend a couple hours showing me how to operate all the gadgets on my car. Captain Broada and Jeff TImmons knew everything about the car and answered questions that I would not have thought to ask. Greg Hartshorne did everything possible to facilitate the sale and was just a kick to talk to. Financing was even a breeze and I love my new Elantra GT!
Jay explained very well about my new car and went through different options with my vehicle this is my best car buying experience. Thank you.
I would like to thank Tara my Service Advisor, Myron the Service Manager, and Chad my technician for taking a sincere interest in addressing my concerns with my new Genesis 5.0. They all seemed genuinely eager to make sure I was happy with the work performed, and took the time to review each issue I had, and explain the process for repair. My last car was an Infiniti, and I have come to expect a high level of customer service, as that has always been my experience with Infiniti. I must admit, I did have my concerns if Hyundai could measure up to that level of service. After my first visit to Larson Hyundai Service yesterday, it appears as though the team there “gets it”. It seems that their goal is to insure complete customer satisfaction, and in that regard they delivered as promised. Again, I would like to thank the team there, and keep up the good work! If this is the level of customer care I can expect from Hyundai, and Larson Hyundai Service, you have my vote of confidence and continued support both on the service side, and possibly when I am looking for a new vehicle in a a couple of years.
Everyone was nice and courteous and I had a very positive visit to service my vehicle. Two thumbs up!
Great staff at Larson Hyundai. This is the best dealership and service dept I’ve dealt with. Keep up the good work and pleasant demeanor!
Would like to mention that Tara Jorgensen made our visit very pleasant. My wife and I felt very welcomed. Also need to add that due to a recent move we failed to submitt a survey on the sale of our 2013 Accent. Jay Shin made us feel right on target with his salesmanship handling of our purchase. He also makes us feel welcome whenever we see him at the dealership. Thank You.
Great and prompt service I think a little expensive on prices for service, but overall great service
I really appreciate that Doug went over the the findings from the inspection and even put together a quote for repair work. It is nice to be able to plan for such repair work.
I like that they cared about the small things, such as checking the windshield wiper was properly adjusted. It seems a little bit better. I also like that nothing is ever pressured to have done if not necessary. I see that they care very much in having satisfied customers for repeat business.
Tara does a great job and displays a great peronality. We like our dealings with her.
Best car buying experience ever. My salesman Andrew was the most professional, personable and like able ever! I will recommend him to everyone I know.
Tara was awesome as always! Always helpful and friendly. The service guys even got this film off my window for me. Thanks!
Absolutely love Robert Larson staff – always friendly, helpful, timely and prices are very reasonable. I am always able to reach someone by phone or internet for questions, never have a service scheduling problem and sales staff will always spend time reviewing options and comparisons. Service associates are prompt, helpful and always explain what was done on the vehicle. Very competent mechanics, never had a return because of a problem and they will come and explain specific technical workings of my vehicle. Won’t take my car anywhere else!
The service staff are always warm, friendly, & yet very professional. My vehicle service was completed before the time promised & the car wash was splendid…it was spotless! Lastly, I love the espresso unit in the waiting area; Top notch service and great coffee while you wait? Yes, life is good
I had a wonderful service experience but ever since I purchased my car I have been bringing my car there for services. Tara, always is always there to help me and treat me with respect. You can count on me not only returning for all services but all future purchases as well.
Manager and staff have shown friendliness and professionalism toward me. Keep up the good work and service.
The service person is the best and the work on my car was excellent- I will recommend Larson to my friends. We bought our Sonata from Larson and have taken it in for service over the past 5 years and the service has always been great. Thank you for the great quality of service.
Hello, we had Konan at the Tacoma dealership sell us a car because of his personality, his honesty, and knowledge about the car. My husband and I went to Kia earlier that day and got treated very poorly. I told my husband I wanted to go home and shop for cars another day. He then took me over to your dealership, we stepped out of our truck and Konan came out the door with a smile on his face and was willing to understand my frustration I just had with Kia. I am very happy with my purchase and everyone we worked with! The next day we even brought my in-laws in (on Konan’s day off) and he sold them a car too!! Thank you very much!
Very professional and courteous service, everything was explained and the time and costs and time for the service were right on what the service advisor quoted, excellent work keep it up.
I have no unresolved questions or comments. My experience at Larson Hyundai was excellent. I purchased a vehicle there back in 2005 and I wasn’t nearly as satisfied then as I was during this visit.
Thank you for the opportunity to express my abundant appreciation for the experience I had at Larson Hyundai.
My experience began by meeting a person at your dealership so that she could have my 2002 Accent looked because she wanted to purchase it. In the end she did not buy my car. My intentions were to use the proceeds from the sale of my car toward a car for my parents. What follows was a spur of the moment decision to purchase/lease a vehicle.
I went to the front show room and spoke to David who referred me directly to Jay Shin. Jay was incredible! I explained the situation to him, and that I wanted to look into options for financing a vehicle. He told me all about the lease program and all of the in an outs of the different coverages (excessive use, wear and tear etc…).
I saw the vehicle I wanted for my parents and he immediately began investigating the feasibility of getting into a lease for the 2013 Accent for my parents. I called my parents and they came to the dealership while he began the numbers. He asked me what I wanted for a lease payment. I said under $200.00, in the end the price we got was $243.00/month given the situation. He immediately set to work.
When my parents arrived at the dealership Jay treated them with the utmost respect, patience, and courtesy. This car was for them and he knew it. He did everything in his power to make this lease the best possible lease situation for us, and he made the whole process incredibly easy and stress free.
After purchasing the vehicle we were having difficulty figuring out the insurance for the vehicle. Jay and Curt Skinner went above and beyond once again. They looked into options that they could potentially arrange to help make the insuring of the vehicle easier. Curt even called all the paper work back to his office after I called him in frustration with the insurance issues, so that we could rework the paper work if necessary. I realize they could have just said that we were in an unfortunate situation and let us deal with it on our own, but they did not. They continued to show determination to help us even after all was said and done. My parents and I finally figured the insurance out and now all is good with the world. I have been impressed by the patience and helpfulness of everyone I was involved with at Larson Hyundai, from the service department to sales, and financing.
In the ends the price of the lease, the monthly payment, the coverage suggested to protect us at the end, and during, the lease, and the explanations of how we were covered by the benefits of the Hyundai lease and warranties/services, and the respect, courtesy, and excellent service made this the best experience I have had dealing with car dealerships.
Keep in mind that I purchased a 2013 Elantra in July from Korum Hyundai. I now regret purchasing through Korum and wish I had found Larson Hyundai first. The commitment to quality service during my experience at Larson put my Korum experience to shame. In any case when all is said and done I have been incredibly impressed by the Larson team at Larson Hyundai in Tacoma.
I sincerely thank you all for making this a positively amazing gift for my parents.
I need to let everyone know the Service Department was outstanding!! From my first conversation with Greg, to the follow through by Nicole it was first class all the way!! I will be sure to tell others about my experience! Thanks
Thought your salesman Mr. Shin was very professional and explained everything very well.
The services department were very professional, I love going there because I trust them and they let me know everything I need about my vehicle with no hidden agenda,
Ryan our sales consultant was great, we are very pleased with him, and we love our new car very much and we thank Hyundai for making such a beautiful and very practical car for our need. Keep up the good work!!!!
Just want to say that I couldn’t have been happier with my sales rep and everyone else that helped me purchase my new vehicle. I wouldn’t hesitate to recommend your dealership to anyone looking for a vehicle. Thank you for making my buying experience a happy one.
No unresolved questions. I would like to say that I’ve purchased several new cars over the years and this was the best buying experience ever. The salesman was courteous and most importantly he listened to what I had to say. Jay Shin was very professional and I would recommend him to family and friends if they were in the market to purchase a new car.
Chaz was our salesman, and Jay came in and finished everything up for us. We were very pleased with the service we received from them both. Very informative and helpful. Thank you guys!
Jay helped us out today. When I came into the dealership my plan was to just compare cars because I haven’t always had a good experience when car shopping. Jay was very professional and honestly listened to what I had to say. This was the best car buying experience I’v had (I’m 57 years old). Thank you, Jay.
My experience at Larson has been satisfactory. They were willing to work with me on the price which is very important to me.
My experience was great. Low pressure sales pitch, attentive staff, and Chaz was great to work with. Absolutely no complaints whatsoever. Thanks!
Chaz and Jay were great— Chaz was very friendly and we felt he went to bat for us… in the end we felt we got such a great deal for a quality car.
Everything was wonderful. The only thing that could’ve been done a little better (which is very minor) is they vacuumed the front floorboards, but did not clean the back floorboards (some debris). I will definitely continue to use Larson Hyundai! Thank you!
I had a great experience with Larson Auto! It didn’t take all day to make the deal. 3 hrs total! Ryan my sales guy was supportive, concerned about my needs, he was kind, not high pressured. Curt the finance guy reassured me this was a purchase not a lease! Two things that were important to me, not take all day and not become a lease instead of a purchase!! I had made that clear to Andy “the old guy from Chicago” on the phone when he called me in regards to my search on the internet. I will recommend Larson to everybody!!
This is our 4th car that we have purchased from Larsons and have always been very pleased with the sales or service. Tera Jorgensen has been very very very pleasant to work with.
There was nothing wrong with the vehicle, I took it in for its scheduled oil change and fluid check. The service was perfect everything was ready and I didn’t have to wait for anything, other than the actual service.
I’m very impressed with the service and overall feeling I get when visiting this facility. This has to be, by far, the best dealership in the state of Washington. I look forward to my next visit. Feels like visiting family!
We are very pleased with our purchase experience with Larson Hyundai and all the sales people we dealt with there.
Nicole & Jennifer go out of their way to make each service visit pleasant for me & I sincerely appreciate their attention to detail; as well as the excellent work performed on my 2012 Elantra. Also, thanks for the unexpected wash
Well done!
So far all is well with my purchase. My sales consultant was Konan Davies. He was awesome! Came in on his day off to make sure my sale was a positive experience. Took as much time as needed to explain the services with the sale of my car and was very helpful with setting up my Blue Tooth acct. Would have to say it would still not be done if not for Mr. Davies taking the extra time. I will most certainly recommend to family, friends, and coworkers… Thank you Roxann.
Tara was friendly and knowledgeable in regard to my vehicle. She mentioned needed mantenance, but wasn’t “pushy”. I said I would probably get my transmission service soon and she said that would be a good idea,but didn’t push me on it like trying to make an appointment. People like Tara keep me coming back to Larson for service.
Tara was very courteous and prompt. I will be returning there again to hopefully get my problem corrected. Pleased with the service that was done, will be returning. Thanks Tara!!
Our sales professional was awesome! I will definitely recommend him to my friends and family! I am very happy with the purchase we made and it is all thanks to him!
In the past when I have purchased a new vehicle, I did not take it to the dealer for oil changes. I am happy to see the coupons come through that make oil changes at the dealership a reasonable price. I would rather take my car to the dealership than outside Oil Change facility or maintenance facility. Keep up the reasonable pricing and you’ll have a customer for life.
Thank you. I am also a service manager for a local indepent shop. advisor was friendly, and helpful setting up factory keyless entry I was unable to repair myself.
Awesome place. Catering to the needs of the customer having to wait for their vehicle.
My service advisor went above & beyond the call of duty to assure I had a positive service visit. Not only was the service prompt, but she was both friendly & professional in a rather warm & comforting way ( like a helpful friend).
You hire GREAT People & it’s reflected in the pleasant overall service experience at Larson, as I was extremely satisfied!
I would personally recommend people to Larson because of honesty and helpful people from Troy to the Loan Negotiator. They provided me with all the options to see and look at to make the deal even better.
Michael was most definitely one of the best sales guys I have ever walked into. He was both professional and courteous and in my opinion a great asset to Larson Hyundai. Thank you so much for assisting me with my new Accent Michael, you definitely made it fun!
I WAS ALLOWED TO BRING MY CAR IN FOR IMMEDIATE SERVICE & THE CAR WAS FIXED TO MY SATISFACTION IN SHORT ORDER. THERE IS A DEALERSHIP MUCH CLOSER TO WHERE I LIVE THAT COULDN’T GET ME IN UNTIL 2 DAYS LATER. YOUR COMPANY DID IT’S JOB IN MY OPINION. VERY HAPPY. THANKS. MIKE